FAQ
Frequently Asked Questions
1. What types of products do you sell?
We offer a wide range of high-quality items including T-shirts, hoodies, mugs, and unique accessories. There’s something here for everyone!
2. Do you offer size guides for clothing?
Yes! Every product listing includes a size chart. If you require additional assistance, please don't hesitate to contact us before placing your order.
3. How long does shipping take?
Processing takes 2–5 business days. Shipping usually takes 5–10 business days within the United States.
4. Can I personalize an item?
Absolutely! We’re happy to personalize many of our products. Please message us before ordering with your request.
5. What’s your return policy?
Returns are accepted for damaged or incorrect items within 14 days. Since many items are made to order, we don't accept returns due to sizing issues or buyer's remorse. Please check the size chart.
6. How can I contact you?
You can email us at info@retailsimply.com or use the Contact Us page. We usually respond within 1–2 business days.
7. Do you offer discounts or promos?
Yes! Join our newsletter for exclusive offers and a welcome discount! We also offer discounts on large/bulk orders. How cool is that!